Plain packaging

All treatments are sent in discreet packaging. No mention of the medication appears on the packaging, so only you'll know what's inside.

No logos
No mention of pharmacy
No description of the contents

Flexible UK delivery options

Tracked 48 parcel 2-5 working days*
£3.99

Tracking
Signature required
Leave in safe place

Special Delivery Next working day guaranteed by 1pm
£6.95

Tracking
Signature required
Leave in safe place

Post Office Collect Tracked 48 or Special Delivery*
From £3.99

Tracking
Signature required

Order before 3:30 pm on weekdays for same day dispatch. Orders placed on weekends or bank holidays will be dispatched the next working day.

*With the exception of Special Delivery, delivery times are estimates provided by Royal Mail. Orders may take slightly longer to arrive.

We also deliver to the EU

Please note, we can only deliver to Denmark, Finland and Sweden. We are unable to ship to any other EU country.

RM International Tracked & Signed5 working days*
£9.95

Tracking
Signature required
Leave in safe place

DHL Express 1-2 working days depending on location
£25

Tracking
Leave in safe place

*DHL Express is a guaranteed service. International Tracked and Signed within 5 working days is an estimate provided by Royal Mail, delivery may take up to 2 weeks. We are unable to deliver outside of EU.

Q&A

When are ordered dispatched?

We aim to dispatch orders placed before 03:30 PM on weekdays the same day. Otherwise it should be the next working day.

Can I track my order?

You’ll be able to track your order using the tracking number found in your email confirmation.

What happens if the doctor declines my order?

If your order is declined you will be informed via a private message. Dr Felix will automatically refund the full amount to the same payment card.

Can you deliver outside the EU?

Sorry, our service is only available in the UK.

Will the postman know what I have ordered?

No. Because we use discreet packaging only you’ll know what’s inside the parcel.

Do you offer returns?

Sorry, due to legal and safety reasons, we are unable to accept any returns.

When are ordered dispatched?

We regret we are unable to deliver outside of the EU (including Norway).

Can you deliver outside the EU?

Sorry, our service is only available in the UK.

Can I track my order?

You’ll be able to track your order using the tracking number found on your email confirmation.

Will the postman know what I’ve ordered?

No. Because we use discreet packaging only you’ll know what’s inside the parcel.

What happens if the doctor declines my order?

If your order is declined you will be informed via a private message. Dr Felix will automatically refund the full amount to the same payment card.

Do you offer returns?

Sorry, we’re not able to accept returns for any medication.

Fully qualified UK doctors

Our packaging is always discreet

Fast delivery to home or work

You have 16 minutes to get your order by tomorrow

Prescription fees

Prescription fees enable our qualified doctors to issue you a prescription for your medication, just like if you visit your local pharmacy. Instead of a high flat rate like the NHS, we offer cheaper fees based on the total cost of your order.

How much will it cost?